contact us

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Bergstaðarstræti 42
101 Reykjavík
Iceland

+354 6982466

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Terms & Conditions

TERMS AND CONDITIONS

Usage restrictions
ALL TRADEMARKS ON THIS WEBSITE ARE REGISTERED BY BILITY / STUDIOBILITY EHF

All product designs, graphics, text and content included on this website are protected by international copyright- and trademark laws and/or other intellectual property rights or licenses held by Bility / Studiobility ehf

The entire content of this website is copyrighted as a collective work under U.S. and Icelandic copyright laws, and coordination, arrangement and enhancement of the content. Bility / Studiobility ehf reserves complete title and full intellectal property rights in any content you download, reproduce, print, redistribute or store from this website.

As noted aboive you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Bility/ Studiobility ehf.

Contract

Bility accepts orders upon receipt of payment for goods ordered. Immediately upon receipt of payment we send you confirmation via e-mail and thereby a legal contract is established between you and Bility.

Payment, prices and Taxes

Payment is processed via PayPal account or with credit card. If you reside in Iceland the price in Icelandic kronas includes the 25,5% VAT tax. Information regarding shipping may be obtained  in the section below, labeled “Shipping.” Customers residing outside of Iceland may find their orders subject to import duties/tariffs. All such costs are paid by the buyer.

 

Products

We make every effort to display our products in realistic colors. However, we cannot guarantee complete accuracy of the colors as they appear on your computer. This is due to unavoidable technical limitations of web pictures. Furthermore, we make every effort to furnish you with the correct descriptions and dimensions of our products, although small discrepancies may occur.

 

 

Cancellations

Cancellations are accepted only if received by Bility via e-mail within 4 working days of delivery. The cancellation request must include your name and order number. Such cancellations are accepted without reservations and are fully* refundable. In the event the goods are already shipped, the customer is responsible for all shipping costs. The goods must be returned undamaged and in their original wrappings.

We hope that you will be pleased with the goods purchased from us. In the event you receive damaged or defective goods, we guarantee replacement as soon as possible subject to the condition that we are notified within 4 working days via e-mail.

 

Governing Law

This contract is in accordance to Icelandic Law and therefore subject to Icelandic jurisdiction in the event that disputes may arise

 

Security/Confidentiality Guarantees

Bility guarantees your privacy and will make every effort to protect the security of the personal information we collect. Therefore we have instituted the following security precautions regarding the manner in which we gather, keep, and utilize information you provide. The following guarantee applies only to our website and not to websites that may be connected to Bility.

 

Personal Information

We obtain personal information on visitors to our web-site on a strictly voluntary basis and only as it pertains to registration, receipt of orders, and the general use of the site. Those include your name, e-mail, phone number, address, and information about delivery destination. You can of course access the website without revealing such information. Visitors who buy goods and services from the site must by necessity reveal a valid credit card number and its expiration date, in addition to the information listed above. Such information is necessary for us to conduct our business and enables us to keep you informed regarding the status of your order.

Upon the conclusion of your transaction, we destroy all information regarding your credit card number and expiration date that exists in our system. Therefore you must re-enter your credit card information each time you shop on our site.

 

How We Use Your Personal Information.

When you register on our Website, you give us personal information that help us to inform you of new arrivals, services, special discounts, news, or special events. We will not deliver your information to any third party (unless court ordered). Should you wish to remove your information from our site, please e-mail us at info@bility.is under the heading “remove”.

 

Protection of Personal Information

We will only collect such information to the degree necessary in order to conduct our business in a legal and ethical manner. We will therefore make every effort to keep your information secure. By using the website you have accepted our security policies. In the event that you do accept our security policies, we ask you not to use this site. We reserve all rights to change our policies, should it become necessary.

 

Security Precautions

The information you type into our electronic order form, using a modern web browser such as Internet Explorer or Mozilla Firefox, are encrypted. SSL encryption scrambles the information sent from the web browser and is delivered to us secured in such a way that the information is delivered to us exclusively.

 

Your Web Security

Please note that if your web browser shows https: instead of the traditional http:, your browser is secure. For further security, check for the security sign to the right at the bottom of your browser. Those two details will secure a safe connection between your browser and our server. Information that you type onto our electronic order form is encrypted and therefore not useable for a third party.