All orders are shipped via the Icelandic post office with A-mail, A-mail usually takes 5-10 working days with in Europe but can take up to 21 days if you live outside Europe . The orders are shipped from our studio within 1-3 working days providing they are in stock. There is no shipping cost added to the Bility products when shipped with in Iceland. To all other counties add shipping cost. We ask our customers to note that once your package reaches your country you might have to pay VAT, import duties and/or taxes.
Note: KRAFLA light shade is shipped with registered mail and therefore the shipping cost is 15 Euro when shipped alone.
In the event you are not satisfied with goods form Bility, they can be returned to us within 7 days of arrival. Refund will be issued within 30 days. Receipt must be included with all returned goods. If the goods were damaged in shipping, we request that you save the goods and their original wrappings and contact our website immediately.